Read This Before You Worry About Anything Else
Every CrownTreasurePups puppy goes home with a written health guarantee. Here’s what it covers, what it doesn’t, and what we ask of you — in plain English, before you commit to anything.
Our Promise
Here’s what every puppy carries out our front door: age-appropriate vaccinations, deworming, a microchip, and a vet-issued health certificate — plus our signature on a written guarantee that backs all of it. Not a vibe. A document.
What’s Covered
72-Hour Wellness Guarantee: Take your puppy to your own vet within 72 hours of pickup. If your vet finds a genuine health problem — not travel stress, not a missed meal, not a bug picked up on the journey — we replace your puppy or refund you in full when you bring them back. Your vet is the referee, and we trust them.
1-Year Genetic Health Guarantee: If a licensed vet diagnoses a life-threatening congenital or hereditary condition in the first year, we replace your puppy with one of equal value from a future litter, once you return them with full vet records. It’s the coverage we’d demand if the roles were reversed.
Buyer Responsibilities
A guarantee is a partnership. Here’s your half — all of it common sense, none of it fine print:
- Schedule a vet wellness exam within 72 hours of pickup.
- Maintain the recommended vaccination, deworming, and dental care schedule.
- Provide proper food, fresh water, warmth, and safe housing.
- Keep the puppy at a healthy weight for the breed.
- Notify TinyTreasureChiPups in writing of any health concern within 7 days of diagnosis.
What Is Not Covered
- Conditions caused by injury, neglect, accident, or improper care.
- Parasites (fleas, ticks, common worms) acquired after leaving our home.
- Hypoglycemia, stress colitis, or temporary digestive upset from a missed meal or food change.
- Cosmetic concerns (umbilical hernia, undescended testicles, slight bite changes, color or size variation).
- Veterinary bills, transportation costs, or consequential expenses.
Spay / Neuter Clause
Pet-priced puppies go home on a spay/neuter agreement: just send us proof by 12 months of age. One important note — breeding your puppy before that point (or after the agreement expires) voids the guarantee. If you’re interested in breeding rights, talk to us first; it’s a separate written agreement.
Return Policy
And the promise that matters most: we will always take back a puppy we bred — at any age, for any reason. No Tiny Treasure dog ends up in a shelter, ever. If life changes and you can’t keep your puppy, your first call is to us. No judgment, no interrogation.
The fine-print version: this page is a plain-English summary. The full guarantee travels with your sales agreement at purchase time, and that document is the legally binding one.
Questions About the Guarantee?
Read it twice, ask us anything, make us explain every line — that’s what we’re here for, before you commit to a thing.
Ask us anything